Design Thinking E Agile Innovation

On May 26 at NTT DATA Gianluca Brugnoli talks about how design thinking combines with agile innovation.

Born as an approach to the innovation of products and services, Design Thinking today helps companies to systematically rethink the processes and the relationship with the clients of the entire organization. The aim of the workshop is to experiment the customer-centered approach and the typical design tools of Design Thinking. Working in groups, participants will concretely develop a customer journey, rethinking processes and services (or products) starting from the analysis of the experience of the final customers.

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